Terms of Service
Last Updated: June 2026
Welcome to Caroline Crochet. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.
1. Overview
This website is operated by Caroline Crochet, operated by Branzi LLC. Throughout the site, the terms "we," "us," and "our" refer to Caroline Crochet.
By visiting our site and/or purchasing products from us, you engage in our service and agree to be bound by these Terms of Service, including any additional policies referenced herein.
2. Digital Products
Caroline Crochet sells digital crochet pattern PDFs and other downloadable digital products.
No physical products will be shipped unless explicitly stated on a product page.
All products are delivered electronically after successful payment.
3. Orders and Payments
By placing an order, you confirm that:
- You are at least 18 years old or have permission from a parent or guardian.
- The information provided during checkout is accurate and complete.
- You are authorized to use the selected payment method.
We reserve the right to refuse or cancel any order at our discretion.
4. Intellectual Property
All crochet patterns, designs, images, graphics, text, and digital content available on Caroline Crochet are protected by copyright and intellectual property laws.
When purchasing a pattern, you receive a personal, non-transferable license to use the pattern.
You may not:
- Copy, distribute, share, reproduce, or resell any pattern files.
- Upload our patterns to websites, marketplaces, social media, or file-sharing platforms.
- Claim our designs as your own.
5. Selling Finished Items
You may sell finished handmade items created from our patterns in limited quantities.
However:
- Mass production is not permitted.
- The original pattern may not be redistributed or resold.
- Credit to Caroline Crochet is appreciated but not required.
6. Refund Policy
We stand behind our products and offer a 60-Day Money-Back Guarantee.
If you are not satisfied with your purchase, you may request a refund within 60 days of the purchase date by contacting:
We reserve the right to investigate refund requests to prevent abuse of our refund policy.
7. Download Access
Customers are responsible for providing a valid email address and ensuring their device can access PDF files.
If you experience download issues, please contact our support team and we will assist you.
8. Limitation of Liability
To the fullest extent permitted by law, Caroline Crochet and Branzi LLC shall not be liable for:
- Indirect or incidental damages
- Loss of profits or business opportunities
- Technical issues beyond our control
- Errors caused by third-party services or payment providers
Our maximum liability shall not exceed the amount paid for the product purchased.
9. Accuracy of Information
We strive to provide accurate product descriptions and information. However, we do not guarantee that all content is complete, current, or error-free.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
10. Third-Party Services
Our website may use third-party providers for payment processing, analytics, email communications, and website functionality.
Your use of those services may also be subject to their respective terms and policies.
11. Changes to These Terms
We reserve the right to update, modify, or replace these Terms of Service at any time.
Changes will take effect immediately upon posting to this page.
Your continued use of the website following any changes constitutes acceptance of those changes.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Caroline Crochet
Operated by Branzi LLC
📧 contact@carolinecrochet.com
📞 +1 (307) 620-8235
📍 30 N Gould St Ste R
Sheridan, WY 82801
United States
Thank you for choosing Caroline Crochet. We appreciate your trust and support. 🧶💕